About Au Lac
Au Lac — a trading and aviation services company guided by care and responsibility in every relationship.
Au Lac — connecting commerce and services
Au Lac brings together trading and service activities for passengers, customers and business partners. Airport assistance, a shop in the Noi Bai departure terminal and meal services each form a distinct part of the company’s offering.
This corporate website presents Au Lac as a whole: our business sectors, our approach and opportunities to work together. Specialist enquiries are directed to the relevant service area.
Experience as a foundation, people at the centre
More than ten years of airport-service experience have taught us that service quality is felt in the details: accurate information, attentive listening and timely coordination.
Our experience includes arrangements for artists visiting Vietnam, diplomatic delegations, businesses and guests travelling by private aircraft. It informs our preparation and coordination, while the same care extends to individuals, families and groups.
Three sectors, a shared approach
Airport services assist passengers at arrival and departure. Our shop in the Noi Bai departure terminal offers a retail touchpoint along the journey. Meal services address food requirements according to an agreed brief.
We aim for consistent communication and coordination while respecting the specifics of each sector. Clear arrangements help customers make informed choices and partners work effectively.
The values we pursue
Attentive listening. Careful preparation. Responsible coordination. These principles guide the way Au Lac approaches its services and business relationships.
We value everyday needs as well as requests requiring individual arrangements. A lasting service business starts with fulfilling specific commitments to each customer.
Our direction
Au Lac seeks sustainable development within its current trading and aviation-service sectors. Our focus is attentive service, consistent coordination and business relationships that create lasting value.
Each sector has its own requirements. Our shared direction is to build on practical experience, understand customer needs and prepare resources appropriate to each activity.
Our purpose
To connect customer requirements with carefully organised trading and service activities. We value not only the completion of a service item, but also the trust built throughout the working relationship.
We want every customer and partner to feel respected: listened to attentively, informed clearly and supported through responsible coordination.
Speak with our team about your requirements.
Contact Au Lac ↗